Plumbing
~5 min
No Hot Water
Check your breaker, pilot light, and reset button to restore hot water in minutes.
Check breaker · pilot light · reset button
Watch the fix
The Guides
Find your fix
Search by problem or filter by category. Each guide opens a short video and the quick steps to try first.
Plumbing
Plumbing
~5 min
Toilet Continuously Running
A quick flapper, float, or chain adjustment usually stops a running toilet.
Check flapper · float · chain tension
Watch the fix
Plumbing
~5 min
Low Water Pressure
A clogged aerator or partially closed valve is usually the cause. Quick vinegar soak fix.
Clean aerator · check shut-off valves
Watch the fix
Electrical
~5 min
Light Fixture Not Working
Usually a quick bulb change, breaker reset, or GFCI test.
Replace bulb · check breaker · test switch
Watch the fix
Safety
~5 min
Smoke Detector Beeping
A chirping smoke detector almost always needs a new battery or a quick dusting.
Replace battery · clean dust · test button
Watch the fix
General
~5 min
Squeaky or Loose Door
A few drops of lubricant or a quick screw tightening is all it takes.
Lubricate hinge · tighten screws
Watch the fix
Appliances
~5 min
Garbage Disposal Not Working
Most jams are cleared with the reset button or an Allen wrench.
Press reset button · clear with Allen wrench
Watch the fix
Appliances
~10 min
Refrigerator Not Cooling
Dirty coils, a bad seal, or frost buildup are usually the culprits.
Clean coils · check door seal · set temperature
Watch the fix
Appliances
~5 min
Washer Not Starting
Door latch, balanced load, and clean filter are the first things to check.
Check door latch · balance load · clean filter
Watch the fix
Appliances
~5 min
Dryer Not Drying Clothes
A clogged lint filter or vent hose is almost always the problem.
Clean lint filter · check vent hose
Watch the fix
Plumbing
~10 min
Sink Clogged
A plunger, Zip-It tool, or baking soda method clears most clogs.
Use plunger · try baking soda and vinegar
Watch the fix
HVAC
~10 min
AC Not Cooling
Dirty filter, thermostat settings, or a blocked outdoor unit are common causes.
Replace filter · check thermostat · clear unit
Watch the fix
HVAC
~10 min
Heater Not Working
Check thermostat mode, replace filter, and inspect the pilot light.
Check thermostat mode · replace filter · check pilot
Watch the fix
Safety
Immediate
Mold or Mildew
Mold is a serious health concern. Report immediately. Some steps can help contain it.
Report immediately · ventilate · take photos
Watch the fix
Appliances
~10 min
Dishwasher Not Working
Dishes not getting clean or dishwasher not starting. Quick filter and reset checks.
Check door latch · clean filter · verify water supply
Watch the fix
Safety
~10 min
Pest Control (Ants, Flies, Spiders)
Ants, flies, or spiders in your home. Quick prevention and containment steps.
Seal entry points · clean food sources · use bait traps
Watch the fix
Before you call
Still need a hand?
These guides cover the quick fixes. If the problem keeps coming back or a guide doesn’t solve it, contact your property manager to submit a maintenance request.
Try the matching guide first. It often does the trick.
Have your unit details handy when you reach out.
Note when the problem started and what you’ve tried.
Emergency? Don’t wait.
Gas smell, flooding, sparking outlets, or no heat in freezing weather. Contact your property manager or emergency services immediately.